Educate the User
Studies have shown that for many products the greatest environmental impact occurs at the USE phase for e.g. roughly 75%-95% of all the environmental impact of a washing machine comes from its use. How a product is used can, in some cases, determine the extent of these impacts. Designers can influence user behaviour through:
PhD research in this area is currently being undertaken - for more detailed information visit the product-led intervention for sustainable use section or visit: http://www.lboro.ac.uk/departments/cd/research/research_pg.html#Debra_Lilley
DEFRA (2002) 'Are you doing your bit?' UK.
Energy Saving Trust (accessed 2005) 'Energy saving washing machines use a third less energy' http://www.est.org.uk/myhome/efficientproducts/laundry/
For more information refer to:
Lilley. D, Lofthouse. V A, and Bhamra. T (2005) 'Investigating Product Driven Sustainable Use' in: Sustainable Innovation 05, Global 'state of the art' in sustainable product/service development and design, 10th International Conference, 24th – 25th October 2005. Farnham Castle International Briefing and Conference Centre, UK
Jelsma, J. and Knot. M (2002) Designing environmentally efficient services; a 'script' approach in: The Journal of Sustainable Product Design, Vol. 2, pp. 119-130.
Verbeek, P.P. and Kockelkoren P., Matter Matters, in: E. Van Hinte (ed.) (1997) Eternally Yours: Visions on Product Endurance, 010 Publishers, Rotherdam, pp. 101-115.